Frequently Asked Questions
Find answers to common questions about our platform, privacy standards, and community guidelines.
Getting started
Yes, creating a profile, browsing, and matching on DateMora is completely free. We do not require payment details at registration.
DateMora is exclusively for adults aged 18 and older. We enforce strict age policies to ensure a safe community.
Simply click 'Join DateMora' at the top of the page, provide your email, and follow the step-by-step onboarding to set up your profile.
Yes, our web application is fully responsive and designed to work seamlessly across desktop, tablet, and mobile devices.
Profiles & privacy
Members can see your display name, age, city, photos, bio, and preferences. Your email, exact date of birth, and precise location are never shared publicly.
Yes, you can change your profile visibility settings to 'Hidden' in your account settings, which removes you from the discovery feed while keeping your existing matches.
Your photos are visible to members browsing the discovery feed unless you adjust your visibility settings.
Absolutely. You can request full account and data deletion directly from your settings page. All personal records will be permanently removed in accordance with our privacy policy.
Matching & messaging
We recommend matches based on your stated relationship goals, shared interests, age preferences, and geographic proximity.
Only members who have mutually matched with you (you both liked each other) can send you private messages.
A match may disappear if the other member unmatched you or if their account was suspended or deleted by our moderation team.
Yes. You can unmatch anyone at any time from your messaging interface, and they will immediately lose access to your profile and chat history.
Safety & reporting
We ask members to verify their email addresses and provide tools to report suspicious profiles. Email verification does not establish a person's identity; AI companion accounts are identified in the app.
Never send money to anyone online. Immediately use the 'Report' button on their profile so our moderation team can take action.
You can find reporting options directly on any user's profile card or within your active message threads.
Reports enter a review queue. Our team can review them and take action, including warnings, suspensions, or bans when appropriate.
Account & billing
No. Currently, all core features—including messaging matches—are free. We are committed to an open baseline experience.
We may introduce optional premium features later (such as advanced filters or profile boosts), but these are not currently active.
Click the 'Forgot Password' link on the login screen. We will email you a secure link to reset your credentials.
You cannot directly change your email address right now to protect account integrity. Please contact support if you lose access to your primary email.